Shipping policy

Shipping Policy

At Laptoys, we are committed to delivering your order quickly, safely, and reliably across Pakistan.

Free Shipping

We offer Free Shipping on All Orders Across Pakistan.

Courier Partners

All orders are shipped through trusted courier partners, including Leopards Courier, Trax, M&P, PostEx, and other reliable courier services.

Order Processing & Dispatch

Orders are processed and dispatched within 24 hours of being placed. Orders placed on Sundays or public holidays will be processed on the next working day. During sales or peak seasons, dispatch times may be slightly longer.

Delivery Timeline

Karachi: Within 1 working day after dispatch.
Other Major Cities: 2–4 working days after dispatch.
Remote Areas: 3–6 working days after dispatch.

Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive your tracking details, allowing you to track your parcel until it is delivered.

Important Information

Please ensure your shipping address and contact number are correct to avoid delivery delays. Laptoys is not responsible for delays caused by courier companies or circumstances beyond our control. Some orders may require order confirmation before dispatch.

Customer Support

For any shipping-related questions, please contact us:

WhatsApp: +92 333 0320076
Email: laptoys81@gmail.com
Support Hours: Monday to Saturday, 11:00 AM – 9:30 PM (PKT)

Policies & Information

Free Shipping on All Orders Across Pakistan. Orders are processed and dispatched within 24 hours of being placed. Delivery usually takes 3–6 working days after dispatch, depending on your location and courier service. Orders are shipped through trusted courier partners, including Leopards Courier, Trax, M&P, and other reliable courier services. View our complete Shipping Policy for further details.

At Laptoys, our goal is to ensure every customer is completely satisfied with their purchase. If your experience doesn't meet your expectations, please get in touch with us. Our team will do everything we can to resolve the issue quickly and provide the best possible solution. Exchanges are subject to our applicable exchange terms and are processed only after the returned product has been received and inspected by our team. Refunds are processed only after the returned product has been received and inspected by our team. Eligible refunds may be issued to the original payment method or as store credit, depending on the payment method used and the circumstances of the return. Refunds are processed within 7 working days after the returned item passes inspection. Shipping charges are non-refundable, unless the return is due to an incorrect, damaged, or defective item sent by Laptoys. All exchanges and refunds are subject to product inspection and approval. For complete details, please view our full Refund & Exchange Policy.

At Laptoys, we value your privacy and are committed to protecting your personal information. We collect your name, contact details, and shipping address to process orders and provide customer support. Your information is used only for order fulfilment, communication, secure payment processing, and improving our services. We never sell your personal information and only share it with trusted service providers when necessary for delivery, payment processing, or legal compliance. All customer information is handled securely and responsibly. View our complete Privacy Policy for more details.

By using the Laptoys website and purchasing our products, you agree to the following terms: All products are subject to availability and pricing changes. Orders may be cancelled or refused due to stock issues, errors, or suspected fraud. Delivery timelines are estimates and may vary due to external factors. Exchanges are valid within 7 days, and returns within 30 days, as per our policy. Refunds are issued as store credit only after approval. Product warranties may vary depending on the product and are subject to the stated warranty terms. All website content is the property of Laptoys and may not be used without permission. Liability: Laptoys is not liable for delivery delays, misuse of products, or issues caused by third-party services. By continuing to use our website or placing an order, you acknowledge and agree to these terms.